Introduction and Scope
LogicPulsePro ("we," "our," or "us") operates as a financial platform
focused on budget performance metrics, serving clients primarily in
Vietnam while maintaining global accessibility. This privacy policy
explains how we collect, use, store, and protect your personal
information when you interact with our services through
logicpulsepro.com. We recognize that financial data requires the
highest level of protection and have designed our privacy practices
accordingly.
This policy applies to all users of our platform, regardless of their
location, and covers all interactions with our website, services, and
communications. By using our services, you acknowledge that you have
read and understood this privacy policy and consent to the practices
described herein.
Information We Collect
We collect various types of information to provide and improve our
budget performance metrics services. The information we collect falls
into several categories, each serving specific purposes for service
delivery and enhancement.
Personal identification information including name, email address,
and phone number
Financial data related to budget tracking and performance analysis
Technical information such as IP address, browser type, and device
characteristics
Usage data including page views, feature interactions, and session
duration
Communication records from support interactions and feedback
submissions
Location data derived from IP addresses for service optimization
How We Use Your Information
Your information serves multiple purposes within our platform
ecosystem. We use personal data to create and maintain your account,
provide personalized budget analysis, and deliver the financial
insights you request. Technical data helps us optimize platform
performance and ensure compatibility across different devices and
browsers.
Financial information you provide enables us to generate accurate
budget performance metrics and trend analysis. We also use aggregated,
anonymized data to improve our algorithms and develop new features that
benefit all users. Communication with our support team helps us resolve
issues and enhance service quality.
Data Sharing and Third Parties
We maintain strict controls over data sharing and work only with
trusted partners who meet our security standards. Financial data is
never sold to third parties or used for marketing purposes beyond our
own service improvements. We may share certain information with service
providers who help us deliver our platform functionality.
These partners include cloud hosting services, analytics providers, and
customer support platforms. All third-party relationships are governed
by comprehensive data protection agreements that require the same level
of privacy protection we provide. We may also disclose information when
required by law or to protect our legitimate business interests.
Your Privacy Rights
Vietnamese data protection laws and international privacy standards
grant you several important rights regarding your personal information.
We respect these rights and have established procedures to help you
exercise them effectively.
Access Rights
Request a complete copy of all personal information we hold
about you, including how it's being used and with whom it's
shared.
Correction Rights
Update or correct any inaccurate or incomplete personal
information in your account at any time through our platform or
by contacting us directly.
Deletion Rights
Request deletion of your personal information, subject to
certain legal and operational requirements for record keeping
and service continuity.
Portability Rights
Receive your personal data in a structured, machine-readable
format that can be transferred to another service provider if
desired.
Data Security Measures
Protecting your financial information requires comprehensive security
measures across all aspects of our platform. We implement multiple
layers of protection to safeguard your data from unauthorized access,
alteration, or disclosure.
Encryption
End-to-end encryption for all data transmission and storage,
using industry-standard AES-256 encryption protocols.
️
Access Control
Strict role-based access controls ensure only authorized
personnel can access specific data based on their job
requirements.
Monitoring
Continuous security monitoring and regular audits to detect and
respond to potential threats or vulnerabilities.
Data Retention Periods
We retain different types of information for varying periods based on
legal requirements, business needs, and user preferences. Our retention
schedule balances data utility with privacy protection principles.
Data Type
|
Retention Period
|
Purpose
|
Account Information
|
Until account deletion
|
Service provision and support
|
Financial Data
|
7 years after last activity
|
Legal compliance and audit requirements
|
Usage Analytics
|
2 years
|
Platform improvement and optimization
|
Communication Records
|
3 years
|
Support quality and dispute resolution
|
Marketing Preferences
|
Until withdrawal of consent
|
Communication preferences management
|
International Data Transfers
While our primary operations are based in Vietnam, we may transfer
certain data to trusted international partners for specific services
such as cloud hosting and analytics. All international transfers comply
with applicable data protection laws and include appropriate
safeguards.
We ensure that any country receiving your data provides adequate
protection for personal information, either through formal adequacy
decisions or through implementing appropriate safeguards such as
standard contractual clauses or binding corporate rules.
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your
experience, remember your preferences, and analyze platform usage. We
use both essential cookies required for platform functionality and
optional cookies for analytics and optimization.
You can control cookie settings through your browser preferences,
though disabling certain cookies may affect platform functionality. We
respect "Do Not Track" signals and provide clear options for managing
your tracking preferences within our platform settings.
This privacy policy is regularly reviewed and updated to reflect
changes in our practices, legal requirements, and industry standards.
Significant changes will be communicated to users through email
notification and prominent website notices.