Privacy Policy

Effective Date: January 15, 2025

Introduction and Scope

LogicPulsePro ("we," "our," or "us") operates as a financial platform focused on budget performance metrics, serving clients primarily in Vietnam while maintaining global accessibility. This privacy policy explains how we collect, use, store, and protect your personal information when you interact with our services through logicpulsepro.com. We recognize that financial data requires the highest level of protection and have designed our privacy practices accordingly.
This policy applies to all users of our platform, regardless of their location, and covers all interactions with our website, services, and communications. By using our services, you acknowledge that you have read and understood this privacy policy and consent to the practices described herein.

Information We Collect

We collect various types of information to provide and improve our budget performance metrics services. The information we collect falls into several categories, each serving specific purposes for service delivery and enhancement.
Personal identification information including name, email address, and phone number
Financial data related to budget tracking and performance analysis
Technical information such as IP address, browser type, and device characteristics
Usage data including page views, feature interactions, and session duration
Communication records from support interactions and feedback submissions
Location data derived from IP addresses for service optimization

How We Use Your Information

Your information serves multiple purposes within our platform ecosystem. We use personal data to create and maintain your account, provide personalized budget analysis, and deliver the financial insights you request. Technical data helps us optimize platform performance and ensure compatibility across different devices and browsers.
Financial information you provide enables us to generate accurate budget performance metrics and trend analysis. We also use aggregated, anonymized data to improve our algorithms and develop new features that benefit all users. Communication with our support team helps us resolve issues and enhance service quality.

Data Sharing and Third Parties

We maintain strict controls over data sharing and work only with trusted partners who meet our security standards. Financial data is never sold to third parties or used for marketing purposes beyond our own service improvements. We may share certain information with service providers who help us deliver our platform functionality.
These partners include cloud hosting services, analytics providers, and customer support platforms. All third-party relationships are governed by comprehensive data protection agreements that require the same level of privacy protection we provide. We may also disclose information when required by law or to protect our legitimate business interests.

Your Privacy Rights

Vietnamese data protection laws and international privacy standards grant you several important rights regarding your personal information. We respect these rights and have established procedures to help you exercise them effectively.

Access Rights

Request a complete copy of all personal information we hold about you, including how it's being used and with whom it's shared.

Correction Rights

Update or correct any inaccurate or incomplete personal information in your account at any time through our platform or by contacting us directly.

Deletion Rights

Request deletion of your personal information, subject to certain legal and operational requirements for record keeping and service continuity.

Portability Rights

Receive your personal data in a structured, machine-readable format that can be transferred to another service provider if desired.

Data Security Measures

Protecting your financial information requires comprehensive security measures across all aspects of our platform. We implement multiple layers of protection to safeguard your data from unauthorized access, alteration, or disclosure.
Encryption
End-to-end encryption for all data transmission and storage, using industry-standard AES-256 encryption protocols.
Access Control
Strict role-based access controls ensure only authorized personnel can access specific data based on their job requirements.
Monitoring
Continuous security monitoring and regular audits to detect and respond to potential threats or vulnerabilities.

Data Retention Periods

We retain different types of information for varying periods based on legal requirements, business needs, and user preferences. Our retention schedule balances data utility with privacy protection principles.
Data Type Retention Period Purpose
Account Information Until account deletion Service provision and support
Financial Data 7 years after last activity Legal compliance and audit requirements
Usage Analytics 2 years Platform improvement and optimization
Communication Records 3 years Support quality and dispute resolution
Marketing Preferences Until withdrawal of consent Communication preferences management

International Data Transfers

While our primary operations are based in Vietnam, we may transfer certain data to trusted international partners for specific services such as cloud hosting and analytics. All international transfers comply with applicable data protection laws and include appropriate safeguards.
We ensure that any country receiving your data provides adequate protection for personal information, either through formal adequacy decisions or through implementing appropriate safeguards such as standard contractual clauses or binding corporate rules.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance your experience, remember your preferences, and analyze platform usage. We use both essential cookies required for platform functionality and optional cookies for analytics and optimization.
You can control cookie settings through your browser preferences, though disabling certain cookies may affect platform functionality. We respect "Do Not Track" signals and provide clear options for managing your tracking preferences within our platform settings.
This privacy policy is regularly reviewed and updated to reflect changes in our practices, legal requirements, and industry standards. Significant changes will be communicated to users through email notification and prominent website notices.

Privacy Inquiries and Contact

For questions about this privacy policy or your personal data:
Phone: +84979436256
Address: 441, Nguyễn Trãi, Phường 9, Thành Phố Cà Mau, Tỉnh Cà Mau, Vietnam